Política de reembolso

Due to the nature of our products, we do not accept returns. If you are not 100% satisfied with your order, please call Nina@ 773-970-2004 or email your order information and reason for a refund to gerdyspopcorn@gmail.com and a customer service representative will get back to you.

To be eligible for a exchange, your item must be in the same condition that you received it, untouched with seal still in tack, in its original packaging. You’ll also need the receipt or proof of purchase.



You can always contact us for any return question at nina@gerdyspopcorn.com.

Damaged packaging
Please inspect your order upon reception and contact us immediately if the packaging is damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have in the same condition when purchased, and once the return is accepted, make a separate purchase for the new item.

Refunds
No cash refund for perishable items. Please contact us at nina@gerdyspopcorn.com